Insights into On-Call Responsibilities in Bulgaria

In today’s work dynamics, the idea of on-call time is becoming more common. In Bulgaria, the rules surrounding on-call time are vital for upholding fair treatment of employees and promoting a harmonious work-life balance. Familiarity with these regulations is key for employers and employees alike to manage this aspect of labor law successfully.

Defining On-Call Time

In Bulgaria, on-call time may be incorporated into collective or individual labor contracts when job requirements necessitate such arrangements. Typically, employees designated for on-call duty are expected to remain available to their employer beyond regular working hours, at a mutually agreed location, ready to perform their duties if called upon. However, it is important to note that time spent on-call is not considered as working time under Bulgarian labor law.

Scheduling and Compensation

Employers are obligated to approve a specific monthly schedule for on-call time and provide it in advance to employees.

Compensation for on-call time is governed by the Regulation on additional labor remunerations. Any work performed during on-call hours is considered overtime and must be compensated with the corresponding increase specified in the Labor Code.

Rest Periods and Duration Limits

Bulgarian labor law mandates that individuals on-call are entitled to minimum uninterrupted rest periods after overtime work. Additionally, there are strict limitations on the duration of on-call time. According to Regulation No. 2, the maximum on-call time allowed is 100 hours per calendar month, with further restrictions on daily and holiday hours. Employees cannot be on-call for two consecutive working days or more than two days off in a calendar month, except in cases of medical assistance. These regulations aim to safeguard the rights of employees, prevent excessive demands on their time, and ensure their well-being.

In conclusion, adapting to on-call time regulations is imperative for employers and employees alike in Bulgaria. By adhering to established labor laws governing on-call duty, businesses can ensure equitable treatment of their workforce, promote a conducive work environment, and uphold the principles of work-life balance.

For any guidance on flexible work schemes and their optimal management to maximize benefits for both employees and employers, please contact Eurofast office in Bulgaria at

Rositsa Ivanova
Senior HR and Payroll Specialist
Eurofast Sofia